iPhone Email Setup

The ability to send and receive your business business emails through your iPhone is pretty essential in today’s business market.

All you need to set up your business email account on your iPhone is the following:

• email username (normally your email address)
• email password
• incoming mail server details (you can get this from your email provider and is normally something like mail.domain.com)
• outgoing mail server details (you can get this from your email provider and is normally something like mail.domain.com or stmp.domain.com)

Once you have all of the above details, we can get started.

First, open your iPhone and go to Settings and select Mail, Contacts, Calendars.

Select Add Account.

Select Other.

Select Add Mail Account.

Complete all the fields:

• Name: Your name
• Email: Your email address
• Password: Your email address password
• Description: What ever you would like to call this email account, such as “Work” or the name of your company

When all the fields are completed, you’ll be able to push the Next button.

Select IMAP and push Next.

Note: as your iPhone is normally an additional device to view your emails, you will generally have another email client (such as Gmail/Hotmail/Yahoo or Outlook or a business server, etc) which stores/saves your emails.  Instructions are here on how to set up your POP3 email account in Gmail.

If your iPhone is the ONLY device which you view emails on, and your company doesn’t store your emails on it’s servers, then you may wish to set up your iPhone email account as a POP3 account (fairly rare).

Basically the rule of thumb is you need at least one of your devices (laptop/phone/tablet) to have a POP3 account (unless your company server or email client (Gmail, etc) stores all your email for you), and all the rest can be IMAP.

In a nutshell (for those who are interested):

• POP3: Email is downloaded to the email client (Gmail, Outlook, etc) and lives there until deleted.
• IMAP: Email is viewed through email client (iPhone, iPad, etc), but is not stored locally on the phone.  Email can be deleted, however remember that you are deleting the email from the area where your email is being stored (Gmail, company hosting, etc).

Complete all the fields:

• Host Name: Your incoming mail server (e.g. mail.your-domain-name.com or .co.uk, etc)
• User Name: Your email address (e.g. info@your-domain-name.com)
• Password: Your email address password

When all the fields are completed, you’ll be able to push the Next button.

Complete all the fields:

• Host Name: Your outgoing mail server (e.g. mail.your-domain-name.com, or some other companies use smtp.domain.com)
• User Name: Your email address (e.g. info@your-domain-name.com)
• Password: Your email address password

When all the fields are completed, you’ll be able to push the Next button.

Wait for the account to verify.

If you see the error: ” Cannot Get Mail :  The user name or password for “email address” is incorrect “, and you are sure that the user name and password are correct, then this is sometimes caused by domain of your email address and the domain of the mail server not  matching, and so the error can be ignored.

For example, if your email address is bobby@webholism-email.com and the mail server is mail.webby.com then you would most likely receive this error.

Push ok.

Again, if you see this screen and you are sure that the user name and password are correct, then this is sometimes caused by domain of your email address and the domain of the mail server not  matching, and so the error can be ignored.

Push Save.

Select Save.

Select Done.

Repeat this process to add additional email accounts.

We hope that this has been helpful, but if you still have questions, please do not hesitate to contact us.